Rockbet Casino Responsible Gambling

At Rockbet we take responsible gambling seriously. We want you to enjoy play in a safe, controlled way, and we provide tools and guidance to help you manage your account and stay in control. If you ever feel your play is becoming a problem, please take action right away — we’re here to support you.

Player protection principles

We base our approach on simple principles: clear choices, practical limits, and timely support. We respect your privacy and will work with you to apply responsible gambling measures without judgement. Our goal is to make it straightforward for you to set boundaries and follow them.

Activity-control tools

You can manage how you play using the controls in your account. These tools are available to all players and can be adjusted at any time through the responsible-gambling section or by contacting Support through the site.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be lowered at any time. In most cases increases are subject to a waiting period to prevent impulsive changes.

Loss limits

Loss limits let you cap the amount you are willing to lose over a set period. These limits help you keep losses predictable and prevent chasing. If you reach a loss limit, the account will restrict play until the limit resets or you lower your stakes responsibly.

Time limits and account breaks

Use session reminders and account breaks to manage playing time. You can set regular reality checks or request short account breaks ranging from 24 hours up to 30 days for cooling-off. These breaks block access and pause promotional messaging while they are active.

Self-exclusion

If you need a longer-term solution, request self-exclusion. Self-exclusion can be applied for a fixed period or permanently. During exclusion you will not be able to log in, open new accounts, or receive marketing contact. Contact our Support team to start the process and for information on reinstatement steps, if applicable.

Recognizing signs of problematic behaviour

Watch for common warning signs such as spending more than planned, borrowing to play, hiding play from family, or being unable to stick to limits. If you notice these behaviours in yourself or a loved one, take immediate steps to limit access and seek support.

Tips for maintaining control

Practical steps include setting strict deposit and loss limits, scheduling regular account breaks, avoiding play when stressed or impaired, and keeping gambling separate from essential finances. Treat gambling as entertainment and plan budgets accordingly.

Professional help and support organisations

If you need outside support, reach out to your provincial problem gambling helpline or national organisations such as Gamblers Anonymous. Ontario residents can contact ConnexOntario for information and referrals. Local health services and community counselling centres also provide confidential help. If you are in immediate crisis, contact local emergency services.